Refund & Cancellation Policy

Effective and last updated: October 27, 2026

DirtCompass is operated by PartyOn LLC, an Arkansas limited liability company. Questions about refunds: hello@dirtcompass.com.

Monthly plans (Featured Listing, Regional Sponsor)

Cancel anytime. Email hello@dirtcompass.com or use your Stripe billing link. Cancellation takes effect at the end of your current billing month, and you won't be charged again.
No partial-month refunds after your placement goes live. Your placement stays up through the end of the month you've paid for.
First-month guarantee: if your placement isn't live within 3 business days of payment, or you cancel within 7 days of your first charge, we'll refund that first charge in full.

For a full refund, or a move to another issue, cancel at least 7 days before the scheduled send date.
Within 7 days of the send date, we can move you to a later issue, but we can't give a refund.
If we miss the send date or leave out your sponsorship, we'll refund you in full or rerun it in the next issue, whichever you choose.

If we charge you by mistake, charge you twice, or don't deliver what you paid for, we'll refund the affected amount.

Refunds go back to your original payment method through Stripe and usually show up within 5–10 business days.

Email hello@dirtcompass.com. We reply within 2 business days.